Terms of Service

These Terms of Service (“Terms”) govern access to and use of the Elevate platform and related services (the “Service”). By using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

We grant you a non-exclusive, non-transferable right to access and use the Service during your subscription or trial, subject to your plan, documentation, and applicable laws. You will not misuse the Service, interfere with its operation, or attempt to access non-public areas.

You are responsible for your accounts, content, and compliance with applicable laws (including event and marketing regulations). You retain ownership of your data; we receive a license to host and process it solely to provide the Service.

The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim implied warranties where allowed. Our aggregate liability is limited as set forth in your enterprise agreement or, if none, to fees paid in the twelve months preceding the claim.

We may modify the Service with reasonable notice where required. We may suspend access for material breach, security risk, or legal obligation. We may update these Terms; continued use after the effective date constitutes acceptance where permitted.

For enterprise customers, a written master agreement, order form, and data processing addendum (if applicable) supersede conflicting terms in these Terms when they are explicitly incorporated.

These Terms are governed by the law and venue specified in your enterprise agreement, or otherwise by the laws of the State of Delaware, excluding conflict-of-law rules. If any provision is unenforceable, the remainder remains in effect.

Questions about these Terms should be directed to your Elevate account team or legal contact.